Develop and deploy highly available, fault tolerant software that will help encourage improvements towards the features, reliability , performance, and efficiency of the Genesys Cloud Analytics platform. Actively review code, mentor , and provide peer feedback. Collaborate with engineering teams to identify and resolve pain points and proselytize best practices. Partner w

The Labor and Employment Counsel is expected to provide legal advice on labor and employment related laws, regulations, rules, and orders for the Company (with its headquarters in California) on a global basis. The successful candidate will be able to provide day to day advice to assist the Company in managing and mitigating labor and employment risks, and will include th

The Genesys Applications and EPIC Systems Principle Consultant role involves architecting, developing, optimizing and maintaining the integration of Genesys Applications and EPIC systems to ensure seamless functionality. Responsibilities include configuring, troubleshooting, and enhancing integration, collaborating with teams, analyzing requirements, and implementing solu

Build analytics applications to collect, process, and analyze large sets of data that support decision making in contact center and customer experience contexts Develop and maintain data pipelines and data storage solutions for Genesys Cloud and Genesys Engage, integrating them with 3rd party sources and systems of record Build analytical insights and dashboards with Gene