include but are not limited to By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenge

Generate new business by prospecting, conducting market analysis, planning face to face meetings and cold calling. Drive the entire sales process targeting top prospects, identifying solutions, conducting software demonstrations, negotiating and closing. Act as a solutions expert consultant by helping partners with their unique critical business issues and strategic initi

Facilitate sprint planning, daily stand ups, sprint reviews, and retrospectives. Foster continuous improvement and coach scrum teams to a higher level of self organizing maturity, at a pace that is sustainable and comfortable for the team and organization. Emphasize sprint goals and ensure they align with the priorities in the product backlog and active project milestones

Generate new business by prospecting, conducting market analysis, planning face to face meetings and cold calling. Drive the entire sales process targeting top prospects, identifying solutions, conducting software demonstrations, negotiating and closing. Act as a solutions expert consultant by helping partners with their unique critical business issues and strategic initi

As part of the marketing team, partner with product management to be the voice of the customer. Craft messaging and positioning that ties our products and features together and differentiates it in the market. Acquire deep customer knowledge through market research, customer interviews, and segmentation analysis that help us understand the psychographic and demographic tr

Night Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utili

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

We are looking for a smart, self motivated and versatile Sr. Software Engineer . As a member or a full stack agile team, your skills must complement the team to define, implement, test and deliver features toward our Video Product Line.In order to be successful in this role, you must value teamwork and collaborate effectively with a small but dynamic team to deliver custo

Help POs/PdMs to facilitate effective requirements analysis Influence designs for testability and to minimize risk Coach and help the team(s) to analyze dependencies and plan contracts and agreements Coach and help the team(s) to analyze quality & delivery risks and provide mitigation plans Coach and support the team in detailing test coverage and deciding how to achieve