Oversee and manage rental rates for new and renewal leases across all communities, including corrective actions as needed Support daily pricing decisions through analytical review of trends and forecasts and u nderstand and drive strategy at communities to balance rate, pace and concession Become a revenue system expert (in AIRM or other software utilized). Maintain syste

Lead new hire onboarding training sessions to support new team members and provide understanding of our culture and key role responsibilities Oversee the creation of employee development plans to build internal bench strength to meet Continental objectives Lead the Mentor Program and connect new hires with mentors to build upon their knowledge Oversee our Secret Shop prog

Communicate with prospective residents in a via phone, emails, and text messaging. Share the features, benefits, amenities and pricing of the community to the prospective residents. Leverage your outbound sales skills to create new appointments for the communities. Use the customer relationship management (CRM) application to track your interactions with prospective resid