1 to 12 of 12
Sort by: Date | Relevance
Conduct outbound and inbound calls for High Risk Customer Scenarios on a regular basis Process requests for service changes, account research and customer information Update and maintain account details with accurate data Process additions, cancellations and reconciliations of active customers Communicate and liaise with all other Company departments regarding operations
Posted 1 day ago
Retain customers by identifying reasons for request to disconnect or downgrade, resolving issues, and overcoming concerns Promote, recommend, and sell the value of Rise Broadband products and services based on a logical relationship to the customer's needs and interests Demonstrate strong negotiation, selling and closing skills Discuss product and feature benefits and pri
Posted 1 day ago
Provide immediate assistance and support to customer service representatives concerning escalated customer inquiries and problems. Identify customer needs and determine appropriate solutions to resolve all issues and concerns. Identify and present customer service solutions and/or additional products and features that may be beneficial to the customer. Work with appropria
Posted 2 days ago
Rise Broadband
- Loveland, CO / Rockford, IL / Alvarado, TX
The Learning and Development Specialist orients newly hired staff and provides a variety of training for current employees. Responsibilities include learning new material rapidly and the ability to train technical content in a variety of classroom settings, as well as assessing learner performance and coaching and developing staff. Essential Duties/Responsibilities Delive
Posted 9 days ago
The Learning & Development Facilitator orients newly hired staff and provides a variety of training for current employees. Responsibilities include learning new material rapidly and the ability to train technical content in a variety of classroom settings, as well as assessing learner performance and coaching and developing staff. Essential Duties/Responsibilities Deliver
Posted 9 days ago
The Learning and Development Specialist orients newly hired staff and provides a variety of training for current employees. Responsibilities include learning new material rapidly and the ability to train technical content in a variety of classroom settings, as well as assessing learner performance and coaching and developing staff. Essential Duties/Responsibilities Delive
Posted 10 days ago
Thorough understanding of CSG billing software systems. Performs software configuration, testing, and documentation. Plans, organizes and manages application assignments/tasks to completion. Create and manage to resolution trouble tickets with billing system provider. Influences and guides technical solution design. Create and execute solutions for operational and technic
Posted 10 days ago
Rise Broadband
- Pleasant Hill, IA / Salt Lake City, UT / Rockford, IL / 3 more...
Identify areas of density for door knocking opportunities throughout assigned Rise Broadband footprint we want you to own your territory. Provide support in sustaining new connects in areas of new and upgraded towers. Meet or exceed D2D sales goals set by Rise management. Maintain continuous communications with Sales leadership in respective Designated Marketing Areas (DM
Posted 10 days ago
Works outside or inside customer's home or business to complete installations and repairs. Regularly climbs ladders and works on rooftops while performing installations and repairs. Troubleshoots by attempting to identify and remedy sources of internet, video and telephone service or customer perceived problems. Prepares for daily work assignments by requisitioning equipm
Posted 13 days ago
The Senior Network Analyst leads operational Engineering teams analytics and reporting efforts. This role generates reports from multiple data sets that emphasize KPIs over the network as well as changes trending in network performances due to engineering efforts and projects. Key metrics for this position will include availability, latency, congestion, reliability, and o
Posted 14 days ago
Rise Broadband
- Loveland, CO / Salt Lake City, UT / Pahrump, NV / 15 more...
The Technician, Tower responsibilities include working on towers and various structures installing wireless devices and all components related to a site upgrade and build. Regularly climbing ladders, towers, and working at an elevated position daily. This position will require the employee to travel consistently within a region. Essential Duties/Responsibilities Install w
Posted 21 days ago
The Network Operations Subscriber Specialist (NOSS) performs a variety of Call Center, Network Operations, and escalated Technical support duties. This position is accountable for taking the necessary steps to ensure that customers service issues are discovered, documented, and resolved. This includes but not limited to diagnosing, troubleshooting, and properly documentin
Posted 23 days ago
Email this Job to Yourself or a Friend
Indicates required fields