Responsible for dynamic job assignment via required workforce management tools to ensure a technician arrives at a customer's home on time, with enough time, with the right skills and equipment to complete the job. Also responsible for relaying and recording information to field personnel related to their current day. Essential Duties/Responsibilities Respond to customer

Rise Broadband is seeking a skilled and customer focused Field Service Technician to join our team. As a Field Service Technician, you will be responsible for delivering high quality installation, repair, and maintenance services for our telecommunications products and services. You will interact directly with customers, ensuring their satisfaction by resolving technical

Provide immediate assistance and support to internal business partners concerning escalated customer inquiries and problems. Identify customer needs and determine appropriate solutions to resolve all issues and concerns. Identify and present customer service solutions and/or additional products and features that may be beneficial to the customer. Work with appropriate int

Responsible for dynamic job assignment via required workforce management tools to ensure a technician arrives at a customer's home on time, with enough time, with the right skills and equipment to complete the job. Also responsible for relaying and recording information to field personnel related to their current day. Essential Duties/Responsibilities Respond to customer

The Field Outsource Coordinator will be the primary point of contact for relationships and interactions with our outsourced field contractors. Responsible for all job routing and monitoring, assisting with schedules and working to ensure compliance with company guidelines. Also responsible for managing invoicing and ensuring that all credits and payments are processed in