Position Title: Customer Experience Representative
Wage: $21.98/hour
Shift: 1st
Hours: 6am-2pm
QPS is seeking a Customer Experience Representative for a manufacturer in Waunakee. This company prioritizes their customers by providing a high level of service as well as their internal employees by providing them with the necessary tools to be successful. In addition to a comprehensive 12-week training program designed specifically for Customer Experience Representatives, they also offer on-site training, paid skills training and cross training, seminars, and work-related organizational memberships and certifications. Their complete benefits package includes low premium health insurance, paid vacation and holidays, 401(k) plans, and a wellness program. Apply today to speak with a Recruiter and learn more about this amazing opportunity to grow and develop in your career.
Customer Experience Representative Responsibilities include but are not limited to:
- Enter orders into manufacturing system
- Contact customers for information about purchase orders
- Work with drafting on order information
- File and maintain paperwork associated with each order
- Assist Customer Experience team by working on quotes from the quotes queue
- Assist Customer Experience team by taking customer phone calls (in back-up capacity)
- May be assigned order processing duties for Key and Target Accounts
- Other duties as assigned
Customer Experience Representative Requirements:
- High school diploma or equivalent
- History of good attendance
- Dedicated to quality and accuracy
- Sit at a desk for 8 hours a day
- Strong computer skills and ability to learn and operate different programs
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.
Why Work with QPS?
- Access to sought-after positions with leading employers
- Dedicated placement specialists who will guide you through every step of the job search process
- Over 30 years of staffing experience
Best of all, our services are 100% free to job seekers!
We are proud to be an equal opportunity employer.
madison@qpsemployment.com
Branch: Madison WI
IND035
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