Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe.

As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed.

We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems.

Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide!

Nationality Requirements

Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers.

Job Description

Provide support and management of M365 GCC in the US and Commercial (UK) for the global customer base and Microsoft Azure platform to Ultra Maritime. As well as a BAU purpose this role will also have a project collaboration and integration responsibility.

• Support global M365 tenant(s), synchronization, and identity management.

• Support and provide management of Microsoft Azure environment.

• Serve as Subject Matter Expert (SME) for Exchange 2010 - Exchange Online Administration.

• Troubleshoot and provide solutions to end user requests or problems submitted through the global service desk.

• Troubleshoot and provide solutions to software and hardware faults.

• Triage and assign advanced problems to the support partner through the proper channels.

• Perform post solution follow up to ensure end user satisfaction.

• Assist the wider technologist team in the monitoring and management of server systems.

• Assist with VPN Management.

• Monitor Azure Resources and Log Analytics.

• Endpoint/Intune Management.

• Maintain inventory and deployment of licenses.

• Write knowledgebase articles to document new solutions.

• Supporting the UM IT team on other projects as needed.

• Support the Global Administration team with complex requests

Required Skills:

• Ability to obtain a US Government Security Clearance. Clearances are granted to US Citizens.

• 3+ years' experience supporting the Microsoft 365 GCC and Commercial Platform at an Enterprise Level

• Intermediate PowerShell skills

• Experience with data migrations Office 365, for collaborative data and email.

• Proven ability to work independently and as a team member.

• Good organizational, multi-tasking, and time management skills

• 2+ years of experience with following:

• Microsoft Exchange 2010 to Exchange Online management and configuration

• Windows 10/ deployment / Windows Autopilot

• Azure Active Directory Connect Management and Multi-Factor Authentication

• SAML configuration for third-party applications

• Microsoft Endpoint Manager / Intune or SCCM

Desired Skills:

• Microsoft 365 Certification (i.e. 'Enterprise Administrator Expert' or 'MD-100/MD-101')

• 2+ years of experience in SharePoint 2019 to SharePoint Online management and configuration

• Experience working with end users domestically and internationally

• Bachelor's Degree in Information Technology preferred

• Exceptional interpersonal, oral, and written communication skills

• Experience in building excellent client relationship

• Experience performing technical support for user-facing or End User Computing services.

• Ability to use open-ended questions and active listening to gather information on a problem

• Possess and maintain a positive attitude in various situations.

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Diverse & Inclusive Employer

Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self.

We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers.

We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.

We offer competitive benefits including medical, dental, vision, 401k match, paid time off and family leave, and much more!

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email careers@ultra-us-gbs.com